Delivery for Website Orders

Delivery throughout the United Kingdom for website orders is usually within five working days for standard products. If all the items on your order are in stock, we will dispatch your order the next working day. If orders are received before 12 noon we will normally aim to dispatch goods the same day. We will only dispatch orders when all items are in stock as a complete consignment. We will not split an order an order and send separately unless you agree to pay the additional carriage incurred by sending multiple deliveries.

Please note that Farrow & Ball paint products are all ready mixed tins and whilst we do keep extended large stocks of their range that we can despatch on a next day basis there are certain finishes and colours that we will be required to order that will extend the delivery timescale to 2-4 working days.

We would always advise to ensure that you have the paint or wallpaper delivered before you arrange for decorators to commence work on your project. To check availability of stock and likely delivery timescales please call 01206 216041 during the hours of 8.30am - 5.00pm.

Please also note that Farrow & Ball wallpaper is hand made to order and can take between 7-10 working days from production to final delivery.

Delivery will normally be by post or courier and will occur between 7.30am to 5.30pm, Monday to Friday. We can offer time guaranteed services but these will incur additional costs. Please call 01206 216041 during the hours of 8.30am - 5.00pm, Monday to Friday for details.

All Products must be paid for prior to delivery. Risk shall pass on delivery. If there is any short delivery or damage to goods in transit, this should be notified to the Company by you with full particulars within three working days of delivery. We cannot be financially liable for delay in delivering the Products, however arising.

We have a set delivery charge of £4.95* + VAT however on certain product lines we offer FREE delivery for our UK Mainland customers for orders over £30. Simply add the items you would like to purchase to the basket and select your delivery destination to confirm the actual delivery price you will be charged. *For remote destinations additional charges will apply and you will be advised after you have placed your order and asked to pay the additional charge if your delivery address is deemed to be a Remote Destination by our Courier Service.

Individual Sample Pot orders are priced at £1.99 + VAT and are sent via Royal Mail throughout the UK.
 

Delivery to Europe

We deliver to the following European countries

Euro Zone 1 (3-5 Working Days) - Belgium, France, Germany, Luxembourg & Netherlands - From £15.00 + VAT up to £60.00 + VAT (Max price depending on location and weight)

Euro Zone 2 (5-7 Working Days) - Austria, Czech Republic, Denmark, Estonia, Hungary, Latvia, Lithuania, Poland, Portugal, Slovenia, Spain & Switzerland - From £23.00 + VAT up to £90.00 + VAT (Max price depending on location and weight)

Euro Zone 3 (7-10 Working Days) - Bulgaria, Croatia, Finland, Italy, Norway, Romania, Slovakia & Sweden - From £28.00 + VAT up to £90.00 + VAT (Max price depending on location and weight)
 

Country

1-2 Tins

3-5 Tins6-8 Tins9-10 Tins11 Tins or more
Austria£23.00 + VAT£40.00 + VAT£50.00 + VAT£60.00 + VAT£80.00 + VAT
Belgium£15.00 + VAT£28.00 + VAT£35.00 + VAT£40.00 + VAT£60.00 + VAT
Bulgaria£28.00 + VAT£44.00 + VAT£52.00 + VAT£60.00 + VAT£85.00 + VAT
Croatia£28.00 + VAT£49.00 + VAT£55.00+ VAT£63.00 + VAT£90.00 + VAT
Czech Republic£23.00 + VAT£44.00 + VAT£52.00 + VAT£60.00 + VAT£85.00 + VAT
Denmark£23.00 + VAT£40.00 + VAT£50.00 + VAT£60.00 + VAT£80.00 + VAT
Estonia£23.00 + VAT£44.00 + VAT£52.00 + VAT£60.00 + VAT£85.00 + VAT
Finland£28.00 + VAT£40.00 + VAT£50.00 + VAT£60.00 + VAT£80.00 + VAT
France£15.00 + VAT£28.00 + VAT£35.00 + VAT£40.00 + VAT£60.00 + VAT
Germany£15.00 + VAT£28.00 + VAT£35.00 + VAT£40.00 + VAT£60.00 + VAT
Hungary£23.00 + VAT£44.00 + VAT£52.00 + VAT£60.00 + VAT£85.00 + VAT
Ireland, Republic Of£18.00 + VAT£28.00 + VAT£35.00 + VAT£40.00 + VAT£60.00 + VAT
Italy£28.00 + VAT£40.00 + VAT£50.00 + VAT£60.00 +VAT£80.00 + VAT
Latvia£23.00 + VAT£44.00 + VAT£52.00 + VAT£60.00 + VAT£85.00 + VAT
Lithuania£23.00 + VAT£44.00 + VAT£52.00 + VAT£60.00 + VAT£85.00 + VAT
Luxembourg£15.00 + VAT£28.00 + VAT£35.00 + VAT£40.00 + VAT£60.00 + VAT
Netherlands£15.00 + VAT£28.00 + VAT£35.00 + VAT£40.00 + VAT£60.00 + VAT
Norway£28.00 + VAT£49.00 + VAT£55.00 + VAT£63.00 + VAT£90.00 + VAT
Poland£23.00 + VAT£44.00 + VAT£52.00 + VAT£60.00 + VAT£85.00 + VAT
Portugal£23.00 + VAT£40.00 + VAT£50.00 + VAT£60.00 + VAT£80.00 + VAT
Romania£28.00 + VAT£44.00 + VAT£52.00 + VAT£60.00 + VAT£85.00 + VAT
Slovakia£28.00 + VAT£44.00 + VAT£52.00 + VAT£60.00 + VAT£85.00 + VAT
Slovenia£23.00 + VAT£44.00 + VAT£52.00 + VAT£60.00 + VAT£85.00 + VAT
Spain£23.00 + VAT£40.00 + VAT£50.00 + VAT£60.00 + VAT£80.00 + VAT
Sweden£28.00 + VAT£40.00 + VAT£50.00 + VAT£60.00 + VAT£80.00 + VAT
Switzerland£23.00 + VAT£49.00 + VAT£55.00 + VAT£63.00 + VAT£90.00 + VAT


Please note - the tin quantities above are based on 5 Litre tins that weigh approx 8kg each when securely packaged. If you want to calculate different size tins and how this will effect delivery prices please add these products to your basket and the website will calculate the cost for you.

Zero Rating VAT

VAT is calculated at 20% in the UK. We can zero rate the VAT if we are supplying the goods to another EC Member State providing:


  • you enter a valid (not GB) EC VAT registration number, including the 2-letter country prefix code into the correct field in the shopping basket, and
  • the goods are sent or transported out of the UK to a destination in another EC Member State, and
  • we can obtain proof (usually signed courier delivery note) that gives evidence that the goods have been removed from the UK.

You can check the validity of your VAT number at the following website http://ec.europa.eu/taxation_customs/vies/vatRequest.html - Please ensure the VAT number you are providing is accurate and valid and is not a UK registered VAT number as we will not be able to despatch your order until we are satisfied that you are eligiable for the VAT to be removed.

We will not be able to zero-rate a sale, even if the goods are subsequently removed to another Member State, if:

  • the supply of goods is to a UK VAT registered customer (unless that customer is also registered for VAT in another Member State. In such cases the must provide their EC VAT registration number into the relevant field on our shopping basket check out page and the goods must be removed to another EC Member State)
  • the delivery is to, or the goods are to be collected by, a UK customer at a UK address, or
  • the goods are to be used in the UK in the period between supply and removal.

Trade Account / Trade Cash Card Holder Only Deliveries

Deliveries will be made between 07.30 and 17.00 Monday to Friday. (Excluding Bank Holidays)

Items will be dispatched as soon as we receive notification that payment has been received and cleared by our credit/debit card payment service provider or that your Kent Blaxill Trade Account is within its credit limit.

We will endeavour to deliver items on a next day basis subject to stock availability, however please allow up to 28 days for receipt of your goods. To qualify for a next day delivery service of stocked items, orders need to be cleared by 12.00pm.


Dec Express (Trade Account / Trade Cash Card Holders Only)

We do offer an Express Delivery Service for the Professional Decorator. If we receive your order before 9.00am we can offer same day delivery for customers within our East Anglian branch network. Subject to stock availability and minimum order of 10 litres.

If delivery of the product is made to a building or construction site we will only be obliged to deliver to the nearest safe location to the site.

Once we have delivered the products then you are responsible for their insurance and security.