Delivery Information

We advise not to book decorators until you have received your products. Our delivery timescales are to give an indication only and Kent Blaxill cannot be held responsible for any costs that you may incur if the products have not arrived before your decorator is due to start work.

 

UK Mainland

Delivery for website orders throughout the United Kingdom, for standard products is usually within five working days*. If all the items on your order are in stock, we will aim to dispatch your order the next working day. *The first working day is the day after your order has been placed. This excludes weekends and bank holidays.

​We will only dispatch orders when all items are in stock as a complete consignment. We will not split an order and send separately unless you agree to pay the additional carriage incurred by sending multiple deliveries. This does not include products that are dispatched directly from one of our distributors.

We would always advise to ensure that you have the paint or wallpaper delivered before you arrange for decorators to commence work on your project. To check availability of stock and likely delivery timescales please call 01206 216017 during the hours of 8.00am - 5.00pm, Monday to Friday.

Wallpapers (except lining papers) are not held in stock by any branch and so will all be ‘to order’, expected delivery times vary by supplier.We will contact you after placing your order to confirm an expected delivery date. 

Delivery will normally be by post or courier and will occur between 7.30am to 5.30pm, Monday to Friday. If delivery of the product is made to a building or construction site we will only be obliged to deliver to the nearest safe location to the site. Once we have delivered the products then you are responsible for their insurance and security.

 

Delivery Costs

 Product

 Delivery Option

 Details

 Cost

 Colour card

 Standard delivery

 Royal Mail 1st Class

 Free

 Sample Pot

 Standard delivery

 2-3 working days

 Free

 

 Order Value

 Cost

 Orders under £100 (Incl. VAT)

 £5.00 (Incl. VAT)*

 Orders over £100 (Incl. VAT)

 Free

 

*Costs are applicable to Retail Customers only. Delivery is free of charge for our Trade Customers that hold a trade cash card or credit account. 

Interested in an account? Find out more about our Trade Accounts and apply here.

 

Important

We do everything we can to meet the delivery times specified, however occasionally delivery times may be affected by factors beyond our control and cannot be guaranteed. We will inform you if we become aware of an unexpected delay.

Orders placed on a Friday after 2pm through to Monday before 2pm will be expected to arrive on Tuesday.

We strongly advise you not to book any contractors until you have received all your items in perfect condition, we cannot accept liability for work started under these conditions.